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Fashion House MIKENA

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General Conditions


By accessing Mikena.net, you automatically agree to our general conditions.
By doing so, each customer agrees to comply with the following terms and conditions.

Protection of personal data

The right of protection of personal data is a fundamental human right. It is usually considered as part of the privacy right; therefore, we at Mikena.net have paid particular attention to this issue.

The information that is being gathered for each customer is limited only to the matters related to the direct execution of the order that the customer has placed. The information that we collect will not be used for purposes other than the specified, or provided to third parties without your consent.

Commercial Correspondance

By using the services of Mikena.net You will receive e-mails in the following cases:
  • ordering
  • receiving an e-newsletter
These procedures are automatic and their purpose is to inform you and allow you to track your own activity.

Customer’s rights and obligations

Every customer agrees:
  • To observe the working hours (official holidays) of the online store in regards to the execution of the order.
  • To indicate correctly the place of delivery.
  • To pay the sum to the supplier, in cash upon receipt of all ordered products.

Site’s rights and obligations

General conditions between the customer and Mikena.net:
  • Deliveries are made by a courier company with which we have a signed contract.
  • The period for order execution is between 1 and 3 business days, depending on the distance of the place of delivery from the courier’s offices. In any case, however, your order placed on the internet is not being serviced slower than the orders made over the phone.
  • The prices of the offered products and the required packaging for them are the same as those at the warehouse, so placing an order on the internet does not increase the cost of your order.